Employer: CSU Channel Islands: On Campus EmploymentExpires: 12/31/2024Under direct supervision, the User Services Specialist provides IT service and support for the User Services team. The User Services Specialist will rely on excellent client service, problem-solving, and communication skills to provide support to resolve most day-to-day issues. Success in this role requires a well-rounded individual with a genuine enthusiasm for technology and a true interest in helping people achieve more through the careful adoption and support of information technologies.Job Duties/Responsibilities:• Assist ITCs in their daily work• Help to image and deploy new computers• Help Re-imaging computers• Help with computer moves• Troubleshoot classroom A/V issues• Install software and hardware• Help maintain computer labs and classrooms• Inventory equipment• Provide customer service• Research projects• Other projects as assignedQualifications:• Be able to work as a team member and communicate effectively with the team.• Be able to work during summer and winter breaks, as needed.• Basic working knowledge of PC applications, Windows 10/11, and MAC OS.• Basic working knowledge of computer hardware such as PCs, printers, scanners, and tablets.• Ability to handle multiple tasks simultaneously.• Must be dependable, punctual, detail-oriented, independent, and self-motivated.• Must be people oriented and able to interact with a diverse.• Good working knowledge of general ITS processes.• Ability to work independently with minimum supervision, maintaining high accuracy.• Ability to work a minimum of 15 hours per week during the semester and 35 during the breaks.Specific Qualifications:• Admission or registration as a student at CSUCI with a 2.5-grade point average or above.• As a Bridge Student Assistant, the student need not be registered as a student, but must have been registered as a CSUCI student the previous term and intends to register for the following term(unless the student has recently graduated).• The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and must comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Employer: CSU Channel Islands: On Campus EmploymentExpires: 12/31/2024Purpose of Position:     This position will work within Campus Recreation at the Channel Islands Boating Center (CIBC) off-campus (3880 Bluefin Cir. Oxnard). You will assist with the daily operations of the CIBC in a wide range of specialized programming, activities, events, and projects. The CIBC is seeking a dynamic individual with outstanding leadership qualities to assist in the daily operation of the CIBC.  Work-Study program welcomed.  Job Responsibilities:     • Must be able to watch and supervise small and large groups of adult and youth participants both on land and in the ocean while instructing and supervising safety.   • Recognize and respond effectively to incidents and emergencies.   •Assists in all programmatic support. This includes teaching either sailing, paddling, or team-building programs.  • Provides facility support. This includes answering questions, facility tours, maintenance, and marketing. • Physical requirements include but are not limited to swimming in rough and deep water, walking, running, walking or running over rough or uneven surfaces, bending, stooping, lifting, pushing, pulling, and carrying loads.  • Communicate daily with supervisors to provide and collect participant and student assistant staff feedback.    • Records keeping. Collects and reports a wide range of materials for data tracking and annual reports.  • Other duties as assigned.  Required Knowledge/Skills/Abilities:  • No experience necessary. • Must be able to instruct and work effectively in an environment involving exposure to salt water, cold water, sun, wind, rain, weather, sand, seaweed, sea grass, mud, ocean currents, sea creatures, breaking waves, and other outdoor elements.   • Positive, enthusiastic, and flexible attitude while guiding other waterfront assistants. • Good analytical and problem-solving skills and an ability to adapt to changing program needs depending on changes in weather, number of students, number of boats, etc.   • Well-organized, self-motivated, enthusiastic, and mature individual.  • Ensure member, guest, and staff paperwork is completed in accordance to class policy.  • Trustworthy and reliable in the handling of confidential materials. • Required Certifications • American Red Cross CPR/AED (Obtain within 6 months of hire) • CI Vehicle Driver Program (Obtain within 6 months of hire)  • California Boater Card (Obtain within 6 months of hire) Perks:   • We are flexible with your class schedule.  • *As an employee of the Channel Islands Boating Center you are invited to use any of our paddle or sailboats during business hours. (Some restrictions apply). • Progression. After you complete your first semester or summer there is room to grow and specialize in either sailing or paddling with competitive pay.   A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.  The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.    

Employer: CSU Channel Islands: On Campus EmploymentExpires: 01/11/2025Under general supervision, the IT / Information Security Student Assistant will: Assist users in the field with various items related to Information SecurityServe as a general IT information and resource person for the campus community. Updates and maintains documentation, updating the InfoSec webpages.Provide point-of-contact customer service and support in a timely, courteous, and effective manner.Be responsible for writing, maintaining, and optimizing code in YAML format.Track and resolve incidents using the ticketing system. Assist in assigning and routing tickets, answering and resolving general information requests as assigned. Create work orders and collects necessary and appropriate details to escalate issues. Follow up on assigned incidents until they are fully resolved.Be responsible for actively searching for vulnerabilities using various tools, databases, and best practices.Coordinate with other ITS staff by collaborating with appropriate staff to tackle complex issues. Assist in creating and maintaining the Knowledge Base of known technical issues and general information.Candidate must have strong computer literacy with working knowledge of PC computers and word processing software.Perform other related duties as assigned.Candidate must be able to work a minimum of 15 hours per week.